CareRooster

Delete your account

You can do this yourself in the app, or ask us to do it.

IN THE APP

Open Profile, tap Privacy & safety, then Delete my account. Type DELETE to confirm. It happens immediately.

BY EMAIL

Write to support@carerooster.com from the email address on your account, or tell us the mobile number you signed up with. We complete deletions within 30 days, usually the same week.

WHAT IS DELETED

WHAT IS KEPT, AND WHY

Shifts you have already worked stay on your agency's records with your name removed. A home-care agency has to be able to show a regulator who covered a shift, and that record belongs to the agency rather than to you. Nothing left behind identifies you.

IF YOU RUN AN AGENCY

If you are the owner of an agency account with other staff on it, hand ownership to somebody else first — otherwise deleting would strand your team and your schedule. The app will tell you if this applies.